FAQ

Q: WHERE IS MY ORDER?

A: Once you’ve received your shipping confirmation email It may take 24 hours for tracking updates to appear.

 

Q: WHAT DOES IT MEAN IF AN ITEM IS AVAILABLE FOR PREORDER?

A: The nature of our products means they sell out quickly and this allows us to hold your place to make sure you get what you want.  The item will be shipped by the date shown in the product description.  Please note that your card will be charged fully when a preorder is placed.  This is the only way we can allocate the item to you. 

 

Q: WHAT IF I NEED TO CHANGE MY ORDER? 

A: Once an order is placed, it cannot be modified or canceled. However feel free to email Customer Service at INFO@100FLAVRS.COM and one of our representatives will do their best to accommodate your change.

Q: CAN I EXCHANGE FOR A DIFFRENT SIZE?
A: Unfortunately, we can't support exchanges at this time. We recommend placing a new order and returning the other item. Please email: RETURNS@100FLAVRS.COM
Q: CAN I CHANGE MY DELIVERY ADDRESS AFTER I'VE PLACED AN ORDER?  
A: You can not change your delivery address once an order has been made. We advise you to regularly make sure that all of your address details are up to date. 
 
Q: CAN I CANCEL/MODIFY MY ORDER ONCE IT HAS BEEN SUBMITTED?
A: Unfortunately not, once an order has been placed it cannot be modified or cancelled.